My delivery person Jared Parmer was excellent. Well informed and helpful, he brought my bottles inside (which at my age and having recent hip surgery was a godsend) and helped set up my needs for future deliveries. He also set up and thoroughly explained the system, how it works etc.,I am very happy to have Jared delivering my water, I recently moved back to Florida from MN where I had culligan for over 8 years, nice to find the same service and care I had there, down here.